RETURN POLICY

At Ravayat, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 7-day return policy for all products purchased directly from our online store.

Returns

  • You may return unused, unopened items within 7 days of receiving your order for a full refund or exchange.
  • To initiate a return, please contact our customer service team with your order number and the reason for the return. We will provide you with instructions on how to proceed.
  • The product must be in its original condition and packaging to be eligible for a return.

Exchanges
If you would like to exchange your perfume for a different scent, we are happy to assist you. Please reach out within 7 days of receiving your order, and we will guide you through the process.

Refunds
Once we receive the returned item and confirm that it meets our return criteria, we will process a refund to your original payment method. Please note that shipping fees are non-refundable, and you are responsible for the return shipping costs unless the return is due to a defect or error on our part.

If you have any questions or concerns about your order, feel free to contact our customer service team, and we will be happy to assist you. At Ravayat, your satisfaction is our top priority.